Guidance Services in Schools

Chapter 30
Guidance Services in Schools


The Chapter at a Glance
Keeping pupils’ progress record.
The child guidance clinic.
An integral part of a school.

            The most important duty of any progressive school is the adequate provision of guidance services for its students. A school that fails to provide such services impairs the mental and physical health and efficiency of the students very seriously.
            A school may provide guidance to its students through the teachers or through a child guidance clinic. The teacher's guidance procedures are mainly dependent upon the keeping of pupil's progress records. The clinic, however, employs specialized guidance techniques. In an ideal school situation both work in collaboration with each other.

Keeping Pupil's Progress Records

            One of the most common forms of providing guidance to students is through the teachers who keep regular records of their scholastic, athletic, medical and general progress at the school. On such records the teachers usually note improvement or deterioration in their students' achievements. These records enable them to offer the students appropriate suggestions and advice for improvement, etc.
Methods of Keeping Progress Records
            The main methods of keeping pupils’ progress records are as follows:—
            (a) The Teacher's School Register.
            (b) The Principal's Office Records.
            (c) The Pupil's Cumulative Records.
            All these methods have been discussed in the preceding chapter. It has been suggested therein that the cumulative record is decidedly better than any other form of recording pupils' progress.
            The keeping of such detailed records might, however, consume a considerable amount of a teacher's time. Consequ­ently, maintenance of such records, though extremely desirable, might not be possible at schools where teachers have heavy teaching loads and an endless chain of routine general duties to perform.
The Progress Report
            At most of our schools teachers use the common type of Progress Report. It is usually in the form of a small booklet with separate pages devoted to the progress of the students mainly in the following fields:-
            (a)       Academic achievement, giving details of marks ob­tained positions in the class,
                          specific efficiencies and deficiencies         in various school subjects, etc.
            (b)       Record of health, showing the findings of the usual         general medical check-up of
                          the students.
            (c)       General remarks of the class teacher regarding the character, conduct, habits,
                          etc. of the student.
Suggestions for Improvement
            When elaborate recording procedures are not available, such a simple method can also serve quite a useful purpose in matters of pupil guidance.   The teacher can, however, improve the Pro­gress Report system by keeping the following hints in view:—
            (1) Details Regarding Scholastic Achievement: More details should be inserted in the Progress Report regarding a student's academic progress. Mere mentioning of marks obtained by him in various examinations etc. is not enough. Specific areas in which a pupil shows marked educational ability or disability should be pointed out. This should be followed by practical and positive suggestions as to the steps he can take to make further improvement especially in the fields particularly men­tioned in the Report.
            (2) Information on Social and Athletic Activities : Adequate provision should be made for the recording of following infor­mation on the Progress Report:—
            (a) Record of pupil’s social activities, attitudes, etc.
            (b) Record of his athletic and recreational pursuits at the school.
            In this case, too, practical and encouraging suggestions should be offered for improvement in social behavior and athletic proficiency.
            (3) Avoidance of Derogatory Remarks: As has already been pointed out, the teacher should refrain from penning on these records adverse, derogatory and negative remarks like: "shame," "conduct unsatisfactory", "very poor", "hopeless", "incorrigible", etc.
            It has been found that such adverse remarks don't serve any useful purpose. On the contrary, they rather prove injurious for the students in many ways. They tend to discourage and dishearten them. They hammer all self-respect out of them and undermine their social prestige.
            Guidance Value of Teacher's Records: Records of pupil's progress made by improved procedures can serve as very useful guiding tools for the teachers. Such records provide the pupils with incentives to improve in order to get more favorable and ego-satisfying remarks on their reports. Care should, however, be taken to keep these records as objectively as possible.

The Child Guidance Clinic

            The most organized way of providing guidance services at the school is by establishing a child guidance clinic on its campus. A guidance clinic or centre provides timely help or guidance to the children in meeting the problems of their adjust­ment at school, home and in general life.
Types of Children Referred to a Clinic
            A number of school children often experience difficulties and problems in their everyday life. An average school teacher often feels incapable of rendering them any substantial guidance regarding these problems. Such children need to be referred to a clinic for adequate guidance.
            A school can send the following categories of its children to a child guidance clinic:—
            (1) Troublesome children.
            (2) Aggressive children.
            (3) Nervous children.
            (4) Delinquent children.
            (5) Scholastically handicapped children,
            (6) Mentally defective children,
            (7) Miscellaneous categories of children.
(1) Troublesome Children: A troublesome child is one who persistently shows abnormal and annoying behavior. Some instances of troublesome behavior are:
       * restlessness,
       * inattentiveness,
       * laziness,
       * carelessness,
       * untidiness,
       * irregularity, etc.
Such children need to be referred to a guidance clinic because teachers feel puzzled as to how to handle them effectively through the 'classical' methods of exhorting, scolding, threaten­ing, punishing, etc.
(2) Aggressive Children: Aggressive children are given to:
       * temper tantrums,
       * destructiveness,
       * bullying,
       * domineering,
       * im­pertinence,
       * defiance, etc.
If their aggressive and pugnacious behavior becomes out of hand and impossible for a teacher to cure or even understand, such children should be referred to the clinic for guidance.
(3) The Nervous Children: A nervous child is one who suffers from a deep-seated feeling of inferiority, etc. This may express itself in fears, enuresis, stuttering, stammering, shyness, isolation, introversion, phantasm building, depressions and obsessions.
            As he is less annoying than the troublesome and aggressive children, a nervous child is apt to escape the notice of the teach­er. Nevertheless, he may be even more in need of timely guidance and treatment at the clinic in order to prevent nervous breakdown or mental diseases disturbing him during later years.
(4) Delinquent Children: Delinquent children are charac­terized by anti-social behavior, e.g., lying, stealing, excessive fighting, sexual perversions, etc. The imperative need of refer­ring such children to a guidance clinic is only too obvious.
(5) Scholastically Handicapped Children: Children who fail to keep pace with the minimum educational standards of the class, repeat grades, obtain poor marks in most of their exami­nations are called scholastically handicapped. Their educational handicap might be duo to dullness, backwardness, or to a com­bination of several factors.
            If left unguided and untreated the presence of such children in the class-room seriously interferes with the normal academic work of the group. Scholastic maladjustment also affects their mental and physical health very adversely. They must be referred to a clinic for adequate guidance in order to overcome their academic disability. An average teacher cannot be of much help to such children because of his lack of specialized training in the art of diagnosing and treating dullness and re­tardation, testing abilities and aptitudes and in the techniques of remedial teaching.
(6) Mentally Defective Children: All those children who are below 70 in I. Q. are known as mentally defective. Mental defectives need the guidance of a psychological clinic because they cannot profit from ordinary school instruction, howsoever simple and easy it might be.
(7) Miscellaneous Categories of Children: It may be remem­bered that a guidance clinic does not deal exclusively with mal­adjusted, problem or deviant children. Normal and average children can also be referred to it for guidance regarding their general, mental, scholastic, emotional and social health problems. Similarly, gifted children may also be referred to a clinic for specialized guidance to enable them to exploit their exceptional talent to the full.
            In fact, any child may be referred to a psychological clinic with a view to obtain help and guidance regarding any specific or general aspect of his life.
The Staff of a Guidance Clinic
            A child guidance clinic is usually staffed by a number of trained personnel who possess specialized training and experi­ence in the theory and practice of guidance. The main experts who usually work on the staff of an efficiently organized clinic are as follows:—
             (1) The Psychologist.
            (2) The Psychiatrist.
            (3) The Social Worker.
            (4) The Additional Specialist Staff.
(1) The Psychologist: He is usually the central figure in a guidance clinic. The psychologist must hold a university degree in Psychology. He must have special training in Clinical Psy­chology and intelligence testing. Experience of handling prob­lem children is very desirable. The psychologist diagnoses the problem of the child referred to the clinic and outlines the guidance or remedial program.
(2) The Psychiatrist: He is more or less as important as the psychologist. He is essentially a medical man and usually holds a Diploma in Psychological Medicine. He should possess practical experience of working in a mental hospital or a psychia­tric clinic. The psychiatrist attends to the medical aspects of the cases referred to the clinic. He concentrates on finding out whether or not any organic factor is involved in the problem of the child.
(3) The Social Worker: The social worker holds a diploma or degree in social work. His job is to interview the child's parents, survey the home conditions and report back all the relevant details to the clinic. He is also a sort of liaison officer in the clinic and endeavors to create an atmosphere of good­will and co-operation among the clinic staff, the parents and the teachers.

        These were the essential members of the staff of a guidance clinic. If sufficient finances and adequately trained persons are not available one could manage without the psychiatrist. This cut in the clinic staff, however, is a false economy. It is most liable to impair the general efficiency of the clinical pro­cedures very considerably.
       It is customary with some clinics to employ a qualified medical man instead of a psychiatrist.
(4) The Additional Specialist Staff: In addition to the above mentioned staff some highly organized child guidance clinics employ the services of extra specialist staff. Two prominent members of such a specialist staff are:—
            (a) The Speech Therapist.
            (b) The Play Therapist.
            The Speech Therapist is usually a trained expert having a mastery over the physiology of speech organs and the psycholo­gical methods of diagnosing and treating various speech dis­abilities.
            The Play Therapist possesses a good deal of knowledge of Developmental Psychology and the theory and technique of play. He provides interesting playful situations for the children at the clinic. He watches their behavior and modes of handling various toys, etc. From a critical observation and interpreta­tion of the playful activities of children he gleans a great deal of information about and insight into their problems. The useful information supplied by him is also utilized by the psychologist in many ways in handling the child.
            Ministerial and Menial Staff: Besides the experts listed above a child guidance clinic also requires the services of a number of office workers. Some of these are: the secretary who keeps the records and files, the steno-typist who does the typing work, etc., and one or two peons who do miscellaneous menial work.
The Building of the Clinic
            Much of the success of the clinic in dealing with children's problems depends upon its building and equipment.
            An ideal clinic must have the following accommodation:—
            (1)       Technical Staff Office: One room is needed to house the office of the technical
                          staff.
            (2)       Interview Room: One room is required for interview­ing the children, their
                          parents and teachers.
            (3)       Waiting Room: One room is needed for parents and teachers and other visitors
                          waiting for their turn when the clinic staff is busy with other children.
            (4)       Library-cum-Reading Room: Technical books and journals on child guidance and
                          related subjects need to be housed in a separate room.
            (5)       Play-Room: This is needed to conduct play therapy with children. If possible, it
                          should have a lawn attached to it.
            (6)       The Office: One room is needed to house the secretarial establishment and  
                          their paraphernalia.
            Suitable expansion or reduction can, however, be effected in these accommodation requirements depending upon the economic resources and imagination of those who sponsor the clinic. Thus, for instance, as an economy measure the interview room, the waiting room and the library could be combined in one room.
The Equipment of a Clinic
            As for equipment, the materials that are needed to run a guidance clinic efficiently are: case history sheets, tests, toys, animal pets, office stationery, filing and cataloguing racks, computer, printer, etc.
            The One Way Screen: In the advanced guidance clinics of the world, One-Way Screens are also used. These are mirrored partition screens from behind which observers can see without themselves being seen. The One-Way Screen has proved very useful clinical equipment for the observation of children's playful activities, attitudes, etc., without letting them become conscious of the fact that they are being observed.

            Books and Journals: Specialized books and journals espe­cially on the following subjects are also an important part of clinic equipment:—
            (a) Child Psychology and Psychiatry.
            (b) Child Development.
            (c) Guidance.
            (d) Testing.
            (e) Remedial Education.
            The quality and quantity of clinic equipment depends upon the availability of appropriate funds and the mode of their expenditure. Attempts should be made to spend funds allocated for these purposes in the most economical and intelligent man­ner so as to get the maximum number of essential and first-rate items of equipment for use in the clinic.
How the Clinic Works
            The major functions of a guidance clinic could be divided under two main heads as follows:—
            (1)       The Diagnostic Function: This is the cause-finding work.
            (2)       The Remedial Work: This is the main guiding, treat­ing,                           rehabilitating work.
(1) The Diagnostic Measures: When a child is referred to a clinic for guidance all the relevant clinic specialists get moving. The psychologist interviews the child. He reconstructs his past and present History, tests his intelligence, aptitude, etc. He endeavors to form an accurate picture of all the causes that led to the maladjustment of the child.
            The psychiatrist probes into those medical factors which are supposed to have affected the mental health of the child. The social worker supplies the picture of the home conditions. The teacher's reports on the scholastic achievement of the child are solicited.
            In the light of all these data the clinic staff reconstructs a composite picture of the child. This enables them to arrive at a diagnosis or to determine the various causes which are held responsible for the difficulties of the child.
(2) The Remedial Measures: When the diagnosis is com­pleted, suitable remedial measures are outlined and tried with the child. Some of these measures are tried at the clinic, e.g., play therapy, group therapy, speech therapy, etc. Others are tried at the school, e.g., remedial teaching, differential treatment by the teacher, special education, participation in group playful activities, etc. Still other remedial measures are recommended to the parents to be tried with the child at home, e.g., better emotional attitudes towards the child, giving him affection and security, etc.
            The clinic staff keeps a careful watch on the child's progress or deterioration after the adoption of these remedial measures. Changes and amendments are being continuously made in the light of the changing requirements of the individual child
            Whenever necessary, guidance conferences are held at the clinic. At these conferences the teachers and the parents, be­sides the clinic staff, gather together and deliberate over the child's problems. They make a joint and co-operative effort to make the guidance program adopted for the child a success. This they do by making determined and repeated efforts at understanding and helping the child in the spheres of their res­pective jurisdictions, i.e., the teacher at the school, the parents at home and the guidance staff at the clinic.
            Discharging the Case: After a few visits to the clinic when the child shows some signs of improvement he is re-examined. Fresh reports from parents and teachers are also solicited through the agency of the social worker. If the clinic staff feel satisfied that the child is no longer suffering on account of the particular problem for which he was referred to the clinic, he is discharged.
            Follow-up Records: In certain exceptional and serious cases of problem behavior or maladjustment follow-up records of the discharged cases are also maintained by the clinic. A follow-up record is the systematic account of a child's condition even after he has been discharged after a successful treatment at the clinic.
Further improvement, deteriorations or relapses are carefully noted in such records.
            A follow-up record serves many useful purposes. Some of its significant functions are as follows:—
(a)  It serves as a check for the clinic staff in making an appraisal of the success or failure of their diagnosed and remedial measures with a child; it thus improves their technical efficiency.
(b)  It does an obvious service to the child as well, in that he gets the continued attention and guidance of the clinic as a precautionary measure against the possibility of a relapse.
(c) By maintaining a continued observation and guidance of the child, it saves parents and teachers all the trouble and anxiety that would have resulted had the child swerved again from normal, adjusted behavior.
            A follow-up record is indeed a very useful clinical measure from all points of view.

An Integral Part of a School

            It is a fact almost too obvious to need stating that a child guidance clinic is an extremely useful institution. By its con­structive educational methods it endeavors to promote the cause of mental health and efficiency among children. It builds up sound character and healthy personality by offering them timely guidance regarding their problems and perplexities. It thus makes a very substantial contribution to the development of the individual child, the family and the entire nation.
            As a constructive social institution, a child guidance clinic should, therefore, be an integral part of each progressive school in a modern welfare state.


METHODS & PROCEDURES OF GUIDANCE

Chapter 29
METHODS & PROCEDURES OF GUIDANCE



The Chapter at a Glance
Kinds of information needed for guidance.
Methods of obtaining and recording the information.
Utilization of information in guidance work.
Role of the child guidance clinic.

            An adequate system of guidance necessitates the collection of all relevant information regarding the guidee, e.g., his physical and mental health, his interests and aspirations, his home life, etc. For this purpose certain elaborate data-collecting and recording procedures have been devised. The collected information is then utilized in the actual guidance of the individual in various life situations.
The Scheme of Chapter
            The present chapter is accordingly divided into the following three sections:—
            Section One:    deals with the kinds of information needed in guidance work.
            Section Two:    is devoted to the methods of obtaining and recording the required
                                        information.
            Section Three: discusses the modes of utilizing the collected information in guidance
                                       work.

Section: One
Kinds of Information Needed for Guidance

            An adequate guidance of the individual is possible only when pertinent information regarding various aspects of his personal life as well as data about his home and community are available.
            We may group the needed information under the following three headings:
(1)       Information regarding the guidee or the individual needing guidance.
(2)       Information pertaining to his home life.
(3)       Information about his community.
Information About the Guidee
            The various significant spheres of the life of the individual guidee regarding which information is needed in order to offer him effective guidance are as follows :—
            (a) Information regarding his physical and mental health.
            (b) Information regarding his interests and aspirations.
            (c) Information regarding his abilities and disabilities,
            (d) Information regarding his attitudes and values.
(a) Mental and Physical Health: Knowledge of the mental and physical health and efficiency of the guidee is absolutely indispensable for his successful guidance. Usually, a child guidance clinic has a trained psychologist and an expert medical man on its staff. The psychologist makes an exhaustive mental examination of the individual and collects detailed information regarding his mental health. The medical man prepares a detailed report regarding his physical health.
            The mental and the physical pictures of the individual conducted by these two experts prove helpful for the guidance staff in understanding exact condition of the individual  with special reference to his  physical and mental assets and liabilities.
            In order to proceed systematically and effectively in guid­ance work, obtaining and recording of information about the individual's health must be done very carefully.
(b) Interests and Aspirations: Knowledge of guidee's interests and aspirations is also indispensable for his successful guidance. The guide must know all the various social, cultural and athletic interests of the guidee and make a correct assess­ment of his ambitions and aspirations in life.
(c) Abilities and Disabilities: Detailed information regard­ing guidee's abilities and disabilities is also obviously essential. The guide must be equipped with the necessary data about the light and the dark aspects of guidee's physical, emotional, intel­lectual and social life.
            This will enable the guide to offer different and appropriate guidance to individuals of differing abilities and disabilities. Thus in order to be realistic and practical, differential guidance is required for the gifted, the retarded, and the defective and other varieties of exceptional and average children.
(d) Attitudes and Values: The attitudes of the guidee and the values that he cherishes are yet other useful sources of information necessary in order to guide him effectively. Thus the guide must have knowledge of the general attitudes of the guidee towards people, objects and situations at home, at school and elsewhere. He must also know the cultural, social, moral and religious values that the guidee appreciates.
            A guidance which appears to conflict with the attitudes and values of the guidee has little chance of success. When certain defective attitudes and values of the guidee need eradication or modification, the guide should proceed with the guidance pro­gram slowly and cautiously in order to minimize the possibili­ties of arousing suspicion, antagonism and hostility in the guidee.
Information about Home Life
            The influence of the home on the life of an individual has been discussed in detail in previous chapter on influence of the family. In order to be effective, a guidance program must be based on thorough knowledge regarding the socio-economic status, mental and physical health, social and cultural outlook, moral and religious values, etc. of guide’s parents. 
            Information regarding the physical setting of the home, data about the available accommodation and the number of persons residing in it, the general standard of cleanliness, the type of locality in which it is situated, etc., also prove to be extremely helpful towards the effective guidance of the child.
            In a well organized psychological clinic, such information is usually collected by an expert social worker who possesses the necessary training and experience for this type of work.
Information Regarding the Community
            An individual is never a Robinson Crusoe. He lives, not in a desert island, but in a group, a community of people. He influences them and is being deeply influenced by them all the time. The guide should, therefore, possess the necessary in­formation regarding the general pattern of life in the community from which the guidee hails.
            Broadly speaking the information required regarding the community could be classified under the following two heads:—
            (a) The values and ideals of the community, and
            (b) The resources of the community.
(a) The Values and Ideals: The guide must, know the cul­tural, social, moral and religious values and ideals that are cherished by the community. How the modes, the conventions and the mess of the community affect the personality of the child been discussed in detail in a previous chapter on the role of culture.
(b) The community Resources: An adequate knowledge of the various material resources, occupation opportunities, available in the community is also very helpful. Equipped with such a useful fund of factual data the guide finds himself in a better position to offer practical suggestions and advice to the guidee. When guidance is practical and realistic in spirit the guidee feels that he can translate the advice and suggestions offered by the guide into action in concrete life situations.

Section: Two
Methods of Obtaining and Recording the Information

            To collect the relevant information needed for adequate guidance of an individual, certain technical methods of obtain­ing and recording are being employed by modern guidance experts. Indeed, one of the main features which distinguish modern from pre-modern guidance procedures is the use of these specialized methods of collecting data.
            Some of the commonly used data-collection methods are as follows:—
            (1) Observation.
            (2) Tests and Inventories.
             (3) Interviews and Conferences.
            (4) Autobiographies.
            (5) Records.
Observation of the Guide
            Information regarding the guidee can be collected by ob­servation of his behavior in various situations. Thus a class teacher can observe the general behavior of the students in the class, their physical and mental conditions, their attitudes and values, etc. On the basis of such observations he can form a fairly satisfactory impression of their life and problems. This will help him in offering them appropriate guidance in various fields of their school life. A guidance expert can also utilize such observational information supplied to him by the school teacher or the parents in his guidance procedure.
            The Element of Subjectivity: Observation however is not a very scientific procedure. It may not give an exact and accurate picture of the individual observed. Moreover, it is infected with the dangers of subjectivity. A teacher or a parent is apt to project his own subjective notions on to child. 
            Overcoming the Difficulties: However, these and other in­adequacies of the method of observation can be partially over­come by making a resolute endeavor to be as objective as possible. A teacher, for instance, may request other teachers to observe the same student or group of students which he intends to guide. These different observations may be carefully record­ed. The teachers may discuss similarities and differences in their observations and impressions regarding the same student or group of students. They may then arrive at agreed conclu­sions regarding lives and problems of their students. Such an approach proves helpful in administering them adequate guidance.
Tests and Inventories
            A test is a more accurate technique of obtaining informa­tion regarding individuals and groups. Tests of intelligence, ability, aptitude, scholastic achievement, etc., are very com­monly employed in guidance work. Intelligence and aptitude tests, especially, have proved immensely fruitful in guiding children and adults in the fields of education, industry and other vocations.
            Inventories have also served a useful purpose in yielding helpful data about the guidee. Rating scales, self-inventories or self-rating scales are popular varieties of this method. The additional value of the self-rating scale in guidance consists in the fact that it also gives the guidee a valuable training in the art of self-analysis and self-evaluation.
Interviews and Conferences
            An interview with the guidee and his parents is a direct and fruitful method of getting the necessary information about the guidee.
Interview with Students: Strang considers that an inter­view can be helpful for a teacher in guiding a pupil in the follow­ing educational situations:—
(1)       When the teacher observes behavior which raises ques­tions in his mind which might be answerable in an interview with the       student.
(2)       When the teacher-counselor is ready periodically to con­sider, in the light of all his knowledge of the student, what the school      can do to further his development in the best possible manner.
(3)       When student’s records show a discrepancy between ability and achievement, or other evidence of failure to realize his potentialities.
(4)   When some special problem has arisen that requires the co-operative thinking of student and teacher or counselor, as, for example:
(a)              Change in educational program.
             (b)              Unsatisfactory school behavior,
(c)              Failure in one or more subjects,
(d)              Reading difficulty,
(e)              Poor attendance or tardiness,
(f)               Problems of family relations,
(g)              Poor social adjustment,
(h)              Emotional instability, etc.

 (5)      When a student is ready to choose a course of study or make plans for further education.
(6)       When a student is ready to choose the vocational field most appropriate for him in the light of all the relevant factors.
(7)       When an applicant is being considered for a school, college, or job.
(8)       When an applicant has been accepted and the school wants to learn more about the kind of person he is.
(9)       When a student is entering a new school or college to help him orient himself and "get off to a good start.”
(10)     When a student officer or a member of a group needs individual help in playing his role more effectively in the group.
            Interview with the Parents: An interview with the parents may also yield a great deal of useful information regarding the students, his home life, attitudes towards persons, situations, work, studies, etc.
Guidance Conferences
            A case conference or a guidance conference is a meeting arranged at the school or the psychological clinic between the teachers, the parents and the clinic staff. The object of the conference is to understand and to guide the child better in his problems. All these parsons, who possess knowledge of the child from their respective angles, gather together and exchange their observations and impressions.   They make a co-operative endeavor to outline a balanced and comprehensive approach towards the child that might help him steer his way through his difficulties.
            Such conferences have proved extremely useful in adminis­tering guidance to students regarding a diversified range of their everyday problems. Guidance conferences are becoming very popular with guidance-minded parents and teachers*.
            Autobiographies are records made by the guidee himself of personal events, situations and reactions. Some students are fond of keeping such autobiographical records in the form of notes, diaries, etc. Such notes furnish first-hand information about the students as they view themselves and as such have great value in giving them adequate guidance. They provide an excellent study of the phantasies of the students and their reactions to situations and problems that confront them in their everyday life.
Unpopular with our Students: In our schools, however, children do not appear to be very fond of keeping personal diaries. Consequently, not much use can be made of this method. However, if they are encouraged to keep some sort of a record or diary of their personal interacts and events, these accounts can prove considerably helpful in understanding their problems and appreciating their aspirations.    
            Utility of the Method: It may be remembered that this is not a very reliable method on the whole for the obvious reason that it is purely subjective. The information thus obtained can however, be helpful, if it is used merely as supplementary data in conjunction with that obtained through other objective devices.  
Records of the Guidees:
            There are many kinds of records which are used in contemporary educational practice. Some of the major kinds of records are as follows:-

             (a) The Teacher's School Register or the Class Book.
             (b) The Headmaster's Office Record.
             (c) The Pupil's Cumulative Record.

            The Teacher's School Register: In old days the teacher's school register used to contain all the necessary scholastic information about pupils which a class teacher could collect. In modern times, however, such a register contains only the record of a pupil's daily attendance and nothing more. It can­not, therefore, yield any other information about the students besides data about their punctuality and regularity in attend­ance.
            The Headmaster's Office Record: As the name sug­gests this record is usually kept at the Headmaster's or Principal’s office by some schools. It is a complete account of the scholastic pro­gress and success of the pupils, and as such is more informative than the School Register.
            The Pupil's Cumulative Record: This is a recent in­novation in education. It is far more comprehensive than the previous two types of records. It contains most of the relevant and valuable data about the guidee which is usually needed for his guidance.
            Cumulative records fulfill several purposes. Various kinds of record fulfilling different functions are as follows:-
(a)  Records used for guidance.
(b)  Records used for health program.
(c)   Records used for a psychological study of the child.
            The data recorded on those records also vary from record to record. On the basis of the recorded information cumulative records can be classified under the following categories:—
            (a) Scholarship Records: which contain information re­garding pupils' scholastic progress
                 at the school.
            (b) Standard  Test Records:  which   give  details  of  the scores achieved by them in
                  various tests. 
            (c) Health Records: which contain a complete record of physical health examinations,
                 etc.
            (d) Social Records: which are records of teachers' assess­ments and measurements of
                  pupils' social achievement at the school.
            (e) Work Records: which are records of valuable data regarding work-habits, outputs,
                  efforts, achievements, etc., of the pupils.
The Choice of the Methods
            Some of the significant methods of obtaining and recording information regarding the guidee have been briefly described in the foregoing pages. It may be remembered that the necessary information regarding a guidee may be obtained by using any one or a combination of these methods, depending upon the dis­cretion of the guide and the requirements of the guidance pro­cedure.
Section: Three
Utilization of Information in Guidance Work

            The question that now faces us is: how to utilize the in­formation obtained through these various sources in guiding the children?
            The collected information can be put to practical use by the following guiding persons and agencies in their respective spheres of work:—
            (1) By the counselor in counseling the individual.
            (2) By the teacher in guiding pupils in the class.
            (3) By the parents in guiding children at home.
            (4) By the community agencies in general welfare and guidance work.

Counseling the Individual
            In most of the Western countries, the educational institutions provide counseling services for the guidance of their students. A counselor is a trained adviser. He possesses understanding of human personality and knowledge of the techniques of diagnosis and treatment of young people’s everyday problems.     
            Information Utilized in Counseling: When an individual approaches the counselor for counsel regarding some personal problem, the counselor collects all the necessary data regarding him. For this purpose he may utilize anyone method of obtain­ing information or a combination of them. His main concern is to gather as much data about the individual as possible, particularly about the following aspects:
(a)              The growth and maturity phases of the individual,
(b)              His mental abilities,
(c)               Record of his achievements,
(d)              Details of his attitudes and interests,
(e)              Factual data about his personality.

            Detailed information regarding these aspects of the indivi­dual enables him to get an orientation towards the problems for which counsel is being sought. With all this information in hand, the counselor feels confident in giving him adequate counsel. Counseling service has proved very helpful to high school and college students.
            When adequately trained counselors are not available, matured school teachers and college lecturers may perform the function of counselor. They could offer useful counsel to many a student regarding a number of their minor problems.
            Limitations of a Counselor: A counselor, however, has his own limitations. His training in psychological techniques of diagnosis is usually not as sound as that of the regular psycho­logist. His services, therefore, are not very helpful in obtaining guidance regarding complicated human problems.
Guiding Pupils in the Classroom
            Details of the application of the principles of guidance in the class-room will be discussed in a subsequent chapter on Guid­ance Services in Schools.
            By virtue of his intimate personal relationship whit the students a class teacher can do tremendously useful guidance work with them.
            Scholastic and Vocational Guidance: The necessary data collected about the pupils can be immensely helpful for a teach­er. Information about the intelligence and ability of his pupils can enable him to give individual attention to the scholastic needs of all the various types of students in his class, ranging from the gifted to the dull and the backward. He can also guide them in matters of selecting appropriate subjects of study at different stages of school life. If he happens to possess a knowledge of children's aptitudes he can offer them proper vocational guidance and training.
            Emotional and Social Guidance: On the emotional side, if he possesses the necessary information regarding their personal, emotional and home life, he can help them overcome their minor maladjustments.   Through the influence of his own adjusted personality he can succeed in inculcating in them desirable forms of social habits and behavior.
            In fact, the knowledge of the information about the students yielded by various methods should enable him to guide them in their everyday academic and non-academic problems and help them to form healthy personality and character.
            Limitations of the Teachers: As already suggested, those schools which cannot afford to provide the children with regular counseling or guidance services of their own can organize teacher counselor services. However, sincere and interested teachers are often apt to transgress their limitations and assume the responsibilities of a full-fledged guide, administering complete guidance in all fields of life.
            Serious cases of children's problems require an elaborate knowledge of and training in the theory and practice of guidance. Teachers should refrain from handling such cases independently. They would do far better to consult a guidance expert in such cases or refer them to a child guidance clinic, if one operates in and around the schools.
Parental Guidance of Children at Home
            Mature parents help to mature their children in various fields of life. A mature parent is one who approaches the child's problems in a sympathetic and systematic manner. He provides him with all the necessary guidance that he requires in facing the perplexities and hurdles encountered at various levels of his development.
            Utilization of Information in Home Guidance: The prescrib­ed method of getting information can obviously be very helpful for parents in this direction. The information yielded through these and other methods enables them to perform their parental functions properly. They are better capable of meeting the physical, cultural, social and educational needs of children when they are fully equipped with the necessary information regard­ing their needs at various levels of growth.
            Limitations of the Parents: However, just as the teachers, parents too have their limitations. Owing to lack of necessary training in handling children's problems they cannot provide adequate guidance in all fields of their life. They should realize that difficult cases are to be referred to a specialized guidance expert or agency.
Guidance Work by the Community Agencies
            Information regarding children can also be effectively uti­lized by community agencies doing general welfare or reclama­tion work among children. An objective body of useful infor­mation regarding children and their problems proves very enlightening for the community workers.
            Practical Insight for the Agencies: It provides them with the practical insight needed to exert their efforts and invest their finances in those directions about which help and guidance are actually needed by children. Without such an adequate knowledge community agencies are liable to make wrong esti­mations of children's needs and their guidance problems. They are consequently apt to spend money and energy in wrong and wasteful directions.
            Limitations of the Community Agencies: A community agency, however, has its own limitations. It is mainly a welfare agency engaged in relief, reclamation or general welfare work on a mass scale and not with the individuals as such. Further­more, a community agency does not usually possess the services of a guidance expert. It cannot, therefore, offer specialized guidance to individual children in regard to their specific pro­blems.

Role of the Child Guidance Clinic
            Objectively obtained information can be immensely helpful to the individual counselor, the class teacher, the parents and the community agency workers within their respective spheres of guidance work with children. All of these individuals and agencies, however, can co-operate together and pool their resour­ces for an improved guidance of the child.
An Excellent Opportunity for Co-operation
            A child guidance clinic affords an excellent opportunity for such co-operative endeavor. A guidance clinic secures help and co-operation of all these individuals and agencies. It utilizes all available information supplied by them and exploits it for guidance and welfare of the child.
            How does the staff at the guidance clinic achieve this? The next two chapters will furnish a detailed answer to this question.



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